College Board

In Brief: As a lead UX Designer at College Board, I’ve launched four projects and worked on several more. My work here covered a wide range of experiences, from student-centric applications to a management application for teachers administering the SAT.  My involvement in each project spanned from initial concept to product launch, with design, user testing, focus groups, and quality assurance testing in between, all managed in an agile environment.

Tools Used: Axure, Photoshop, Sketch, Abstract, Qualtrix, Miro, Figma

—

SAT Registration is College Board’s banner application, allowing students to Register for the SAT, choose a test date and location, and make changes after registering. The complex endeavor requires the team to do extensive user testing and simplify the layout, text, and instructions. The impetus was to create a process that can be completed in under 20 minutes, where students can see changes within moments, accurately displayed across their user profile. A few of my points of focus were the MySAT homepage; personal information, and managing or changing a registration after payment.

The Score Sends application is an app that allows students to select colleges to send their test scores to, once scores are available. I designed the basic user flow in low fidelity wire form and sat in on user testing and reviews for feedback.

The Student Descriptive Questionnaire is a series of questions that help a student figure out which colleges suit them best. For this project, I created a mobile representation of this task where there was formerly only a desktop version. I took a series of tables and tedious interactions and made a mobile design that was flexible to students’ needs and easy to use. Testing results saw students taking an average of 7 minutes or less to fill out all questions.

Test Day Toolkit is an administrative tool used by test proctors and administrators to prepare for test day. My role in this project was adding enhanced features to the app, like the digital seating chart–a highly requested feature. The seating chart underwent several iterations and testing, as well as onsite interactions with teachers during test administrations. The result is an efficient tool that takes the stress off proctors and administrators on test day with the added benefit of tightening test security.